01The storefront, and everything with an opinion about it
A storefront is the most visible thing we build and the most regulated. Heritage designation, landlord design criteria, sign by-laws and site-plan conditions can all apply to the same twenty feet of glass. We find out which ones bite before anything is ordered, because a thermally broken system with the wrong sightlines is a twelve-week mistake, not a change order.
02Lighting that sells the product, not the floor
Most retail lighting fails because it lights the aisle instead of the merchandise. We plan it in layers — ambient for the room, track and accent for the walls, feature light on the hero fixture — and pick colour temperature and CRI against what you actually sell. Clothing, jewellery, produce and electronics each want different light, and getting it wrong makes good product look cheap.
03A fixture grid you can re-merchandise without calling us
Retail layouts change every season. We build in the infrastructure that lets you move with them: continuous blocking behind the walls, standards and slatwall on a consistent module, floor boxes and power-data drops where the gondolas will actually land, and ceiling track laid out on a grid rather than centred on one opening-day plan. The best compliment we get is a client who has reconfigured three times and never phoned us.
04Back-of-house treated as part of the store
Receiving, stock, the fitting rooms, the staff washroom, the POS and data closet, the alarm and camera runs, the barrier-free route through all of it. This is where staff spend their day and where shrink either happens or does not. We plan it with the same care as the sales floor, because a bad stock room slows down every transaction on the other side of the wall.
05Landlord and TI coordination that does not eat your schedule
Mall and plaza landlords run their own process: a tenant design handbook, drawing review and sign-off, insurance certificates and deposits, hoarding standards, after-hours work rules, and a tenant-improvement allowance released against a draw schedule. We have done this dance. We package the submissions properly the first time and keep the landlord’s reviewer moving, because their calendar is on your critical path.
06Fast turnover between tenants
Whether you are taking a unit over or handing one back, someone owes a make-good: demolition back to base-building condition, capped services, patched demising walls, a clean slab. We price and schedule that honestly so it does not surprise you at the end of a lease, and on take-over we tell you what the last tenant left behind before you inherit it.